We at Truck Stuff Direct, understand that at times you may receive items that you wish to return for various reasons. Our goal is to simplify the process as much as possible. In order to process your return, we ask that you take the following steps:
- Please use our “Contact Us” form for the initial contact with your complete name, email address, phone number, order number and reason for the return request. This simple form allows us to have a written dialog record between us as we work on a solution to your concerns.
- We will process your request in the appropriate fashion when we receive it. Please allow at least 4 business days for a direct response from us before contacting us again regarding your original return request.